Performance Management Overview

Performance Management is recognised as an essential staff development tool. The performance management process should encourage objectivity, setting standards for improved performance through a regular review process. It is important that all employees accept the performance management process as fair and legitimate. The results of the performance appraisal will usually be used to inform performance related incentive schemes and salary increases, thereby aligning reward to the fortunes of the organisation.

Performance Management Process

Any good performance management process must link congruently with the company’s business plans. The performance management process has the following specific guiding principles:

To align organisational performance to the corporate business plan;
To enhance individual performance against agreed upon objectives;
To enhance the manager/employee relationship by allowing for frequent communication, specification of expectations, agreement of objectives, accurate performance evaluation and feedback;
To manage under-performance in a firm and constructive manner;
To give direction to employees in terms of their career and personal training and development;
To encourage a culture of continuous improvement within the company; and
To provide an objective, yet easily maintainable measurement tool for performance.

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